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Our Covid Safe Plan

The health and safety of our clients, staff and our community remains our first priority, so rest assured we are following all the strict government guidelines & protocols.

When you do return, We have implemented a few new procedures as we adjust to the new normal to ensure My brow lady provides a safe environment for all clients and staff. These new procedures in place are:

  • Temperature screening. All staff and clients will have temperature checked upon arrival and if greater than 37.5 degrees will be sent home

  • Screening questionnaire upon arrival for covid-19 symptoms

  • Sanitise hands upon arrival and departure which will be provided

  • Maintain social distancing with restricted numbers in shop-maximum of 2 clients in the waiting area with 2 people per beauty rooms and 2 people per waxing stations. One person per treatment -no guests allowed. If you arrive early, we ask that you wait in the waiting area unless you see 2 clients already sitting, we ask that you wait outside.

  • My Brow Lady staff will be sanitising hands throughout appointment when any surfaces have been touched

  • We have Scheduled Cleaning and disinfection of all contact points in the shop

  • As much as we would love to greet you will a big hug, we will have to enforce No unnecessary contact though I can assure you we are delighted to see you

  • Gloves will be provided if requested

  • My brow lady staff will wear masks for your safety and encourage you to bring your own too

  • As much as we have missed you, we are encouraging staff and clients to reduce excessive interactions where necessary

  • During lash and threading services where you are required to lay down on a beauty bed, we ask that shoes always remain on and ask that you dress warmly as all blankets have been removed for your safety

  • Toys and sweets have been temporarily removed for your safety

  • If you are feeling unwell; have any flu like symptoms; or have had close contact with someone who has corona-virus (COVID-19) please call or text 0405135133 to reschedule your appointment. No cancellation penalty as your health is our priority.


My brow lady thanks you for your understanding in advance and thanks you for continuing to choose us over and over again.


Mev and team x

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